Business Solutions


A leading provider of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes. Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.


Businesses from more than 120 countries and more than 50,000 companies use Freshworks' SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Freshworks Positioned as the Only Challenger in 2021 Gartner® Magic Quadrant® for IT Service Management Tools

Freshworks Features


Is an omnichannel customer engagement platform that integrates with - email, phone, chat, whatsapp, facebook, twitter, Instagram & SMS being used.


ITIL aligned ITSM software has features like Asset Management, ITIL Aligned Change, problem, release management process, Service desk, Service catalogue, Approval Matrix.


Modernize your HR. Manage your hiring, onboarding, time-off, employee data, and HR workflows in one place.


Accelerate your revenue with context-driven sales


Personalize messages with simple and powerful marketing automation

If you have a general question, or need additional information regarding this product, specific industry application, or wish to schedule a consultation, please contact us.

Service & Support